Shipping policy
Voxcy Garments Shipping Policy
At Voxcy Garments, we are dedicated to delivering your favorite fashion pieces right to your doorstep with a seamless and reliable shipping process. Please review our shipping policy to understand how we handle order processing, delivery times, and more.
Shipping Locations:
- We currently ship across India, including metro cities, towns, and remote areas.
Processing Time:
- Orders are processed within 1-2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time & Delivery:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days (additional charges apply).
Shipping Charges:
- Standard Shipping: Free on orders above ₹999. A flat fee of ₹50 applies to orders below this amount.
- Express Shipping: Charged at ₹150 per order.
Order Tracking:
- Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your package’s progress in real-time.
Address & Delivery Details:
- Please provide accurate and complete delivery information to avoid delays.
- If you need to change your shipping address after placing an order, contact us within 12 hours at support@voxcyegarments.com.
Delays & Issues:
- While we work with trusted courier partners, unforeseen delays (like weather or courier disruptions) may occur. We appreciate your patience and will keep you updated.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact our support team within 48 hours of delivery with your order ID and photos of the damaged items.
For any shipping-related questions or special requests, feel free to reach out to us at support@voxcyegarments.com or call us at +91 7045017578.
Thank you for shopping with Voxcy Garments – Fashion Delivered with Care!