Shipping policy

Shipping policy

Voxcy Garments Shipping Policy

At Voxcy Garments, we are dedicated to delivering your favorite fashion pieces right to your doorstep with a seamless and reliable shipping process. Please review our shipping policy to understand how we handle order processing, delivery times, and more.

Shipping Locations:

  • We currently ship across India, including metro cities, towns, and remote areas.

Processing Time:

  • Orders are processed within 1-2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time & Delivery:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days (additional charges apply).

Shipping Charges:

  • Standard Shipping: Free on orders above ₹999. A flat fee of ₹50 applies to orders below this amount.
  • Express Shipping: Charged at ₹150 per order.

Order Tracking:

  • Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your package’s progress in real-time.

Address & Delivery Details:

  • Please provide accurate and complete delivery information to avoid delays.
  • If you need to change your shipping address after placing an order, contact us within 12 hours at support@voxcyegarments.com.

Delays & Issues:

  • While we work with trusted courier partners, unforeseen delays (like weather or courier disruptions) may occur. We appreciate your patience and will keep you updated.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact our support team within 48 hours of delivery with your order ID and photos of the damaged items.

For any shipping-related questions or special requests, feel free to reach out to us at support@voxcyegarments.com or call us at +91 7045017578.

Thank you for shopping with Voxcy Garments – Fashion Delivered with Care!